Helping You At Work

Our 5 stage process.

Our aim is to offer you a personalised service tailored to your individual needs. You can choose which service you want, and our pricing will be transparent and reasonable based on our long experience in individual advice and representation. 

We won’t necessarily be the cheapest, but we are the best. 

Stage 1: Initial Consultation

When you first contact us one of our experienced representatives will undertake an initial assessment of your case. We will then determine what kind of support we can offer you.

Stage 2: Information Gathering 

If you decide to use our services, then we will ask you to provide us with as much information as possible including your contract of employment. We will also want to spend time with you discussing your case in detail. Whilst much of that will be done on the telephone or on Zoom calls, we may need to meet with you individually.

Our aim is to give you a personalised service based around your needs.

Stage 3: Written Statement

Before any formal meeting with your employer one of our representatives will produce a highly effective written statement. This is probably one of the most important documents we will produce for you, and it will be critical in determining the outcome of your case.

The written statement will:

• Produce a structured, clear, detailed, and persuasive statement of your case.
• Cover all the points you need to make.
• Control the narrative of the hearing so that the emphasis is on your statement rather than a questions and answers session controlled by the Hearing Manager.
• Enable the minutes of the meeting fully reflect what was said which could be important if the case goes to an Employment Tribunal for example. Our written statement will be attached to the minutes.

Stage 4: Representation At Formal Meetings

In any formal meetings it is important that you have somebody in your corner who is prepared to standup for you and fight your case. This is one of the most important services we provide.

You have a legal right to be accompanied at any formal meeting by a representative of a trade union. As part of our service, we will arrange for an experienced representative to represent you at the meeting even if you are not a union member already.

Our representative will:

• Balance the numbers so that you’re not on your own in such an intimidatory environment.
• Present your written statement to the Hearing Manager on your behalf.
• Offer you guidance and support throughout the meeting and that may include regular adjournments to brief you on how to answer a particular question or just to give you a breather.
• Object to unfair questions by the Hearing Manager.
• Ensure that any legal points are being properly recorded.
• Present a closing statement on your behalf, summing up the key arguments and making recommendations.

Stage 5: Negotiate Compromise Agreements

We have dealt with many employers who want to avoid long and costly legal action and are prepared to consider settlement agreements. We are highly experienced in advising and negotiating settlement agreements with employers. And we have access to our own independent legal advisers who can sign off the legal documents, which the employer normally pays for.